Success Stories

Values in Care, through its robust and active qualitative approach to organisational development and service delivery has significant evidence of success in improving the quality of the lives of the individuals living within our homes. With a structured and consistent approach, individuals’ lives have improved significantly, showing amongst other factors:

  • Decrease in self-injurious behaviour
  • Increased community presence
  • Decrease in environmental damage
  • Increase in social relationships and networks
  • Increase in accessing and engaging in a wide range of activities and experiences that have had very positive outcomes for individuals.

Values in Care has achieved the following outcomes for our residents in recent years:


Most residents undertake a framework of ongoing life long learning, achieving recognised qualications that ensure skills development. We have recently commenced running the Duke of Edinburgh award within values in Care.

A range of bespoke accessible training and learning programs have also been developed and delivered for individuals with special needs. These courses include food and hygiene for residents; this is an accessible course structured around key learning outcomes.

Values in Care has invested substantially in its trainers and now provides a range of accredited training and qualifications. Our trainers have gained accreditation from the respective awarding bodies in their fields and either have or will gain the City and Guilds PTLLS Trainers Qualification. The Company is an approved City and Guilds Assessment Centre and has also received accreditation from Bro Morgannwg (Positive Behavioural Management Courses), Agored (formally OCN) and Investors in People.

Six of our staff have successfully completed the Abertawe Bro Morgannwg  ‘Train the Trainers’ course, thus allowing PBM (Positive Behaviour Management) training to be embeddded within the organistaion.
Values in Care is fortunate to have employees with a wealth of training skills and continues to benefit from the commitment of certain individuals and their contribution to staff training. Currently, over 90% of our employees have achieved or are working towards their QCF Diploma in Health and Social Care (or equivalent NVQ).

Values in Care have extended its training provision externally from time to time delivering specialist care sector and other bespoke training courses to other organisations in the care sector and in doing so has established the Values in Care Training and Development Centre.


Some residents have travelled to destinations abroad, enjoying the experience of travelling by air and boat for the first time. On these occasions individuals have experienced different cultures and have benefitted from positive exposure to a host of new and exciting opportunities.

Each resident has an annual holiday (many have more than one holiday a year!). Key workers support individuals in ensuring the holidays are planned to meet needs and wishes.

Staff Satisfaction Survey (2014)

A recent independant led staff satisfaction survey evidenced:

  • 99% of staff feel that Values in Care is a good organisation to work for
  • 98% of staff feel that staff welfare is important to Values in Care
  • 100% of staff feel that equality and diversity is taken seriously
  • 100% of staff feel they receive ongoing training necessary to do a great job
  • 99% of staff feel that they have a good working environment
  • 100% of staff know how their job relates to the goals and objectives of Values in Care


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